Face-to-face HIDPA workforce education, RN-governed competency verification and clinical governance for NDIS providers and support workers delivering High Intensity Daily Personal Activities. Melbourne and Victoria based. Regional and interstate delivery available.
NDIS audit requirement: HIDPA compliance is assessed at certification, mid-term and compliance audits. From 1 July 2026, SIL and platform providers will be required to register with the NDIS Commission, bringing new providers under full HIDPA compliance obligations for the first time.
Training tells you a worker attended.
Competency verification tells you they can deliver care safely.
Calibre Clinical Education delivers High Intensity Support Skills (HISS) education face-to-face, with hands-on simulation and RN-governed competency verification, aligned to the NDIS HIDPA Skills Descriptors.
The NDIS High Intensity Support Skills Descriptors require that workers delivering High Intensity Daily Personal Activities have verified, current clinical competency, assessed by an appropriately qualified health practitioner:
Whether you are an NDIS provider building workforce capability across a team, or a support worker delivering complex care, Calibre Clinical Education provides the education, RN-governed competency verification, and governance documentation that meets that requirement.
Every program is designed to build the practical capability that improves participant safety, supports better care delivery, and holds up at audit, because when a support worker delivers High Intensity supports without verified clinical competency, the risk is not a non-conformity finding. The risk is to the participant in their care.
Calibre Clinical Education was built to close that gap, with a clinically governed pathway that builds the evidence your auditor requires, and the capability your participants deserve.
NDIS providers delivering High Intensity Daily Personal Activities are expected to demonstrate that their workforce has the practical skills and knowledge to do so safely. Calibre Clinical Education delivers face-to-face workforce education and practical simulation, with workers returning for RN-governed competency verification after a consolidation period. Our programs are grounded in current evidence-based clinical practice, developed and delivered by practising clinicians.
The NDIS Commission recommends annual competency review for all workers delivering High Intensity Daily Personal Activities (HIDPA) supports, and reassessment where a worker has not delivered a support for more than three months or where a participant's support needs have changed. The Calibre Clinical Competency Pathway is designed to meet that requirement.
Theory-based learning, practical simulation, clinical reasoning and real-world case discussion delivered by experienced clinical educators. Designed for NDIS support workers delivering High Intensity Daily Personal Activities.
Workers consolidate their learning through practice over 2 to 4 weeks before returning for competency verification. Not rushed through on the same day.
Each worker is assessed individually in a 45-minute RN-governed session. Skills observation, clinical reasoning, escalation scenario and documentation awareness, conducted and verified by a Registered Nurse.
Calibre Clinical Education delivers face-to-face HIDPA workforce education for NDIS support workers and providers delivering High Intensity Daily Personal Activities. Melbourne and Victoria based, with national bookings available. Travel fees apply for interstate and regional bookings. Every module is aligned to the NDIS HIDPA Skills Descriptors and combines theory-based learning, practical simulation, clinical reasoning and real-world case discussion.
Aligned to NDIS Practice Standards obligations, not HIDPA Skills Descriptor modules. RN-governed competency verification available for all additional modules.
The difference between an audit conformity and a non-conformity finding is often not whether your workers were trained. It is whether their competency was verified and documented.
Provider bookings and individual open cohort sessions available. Every booking delivers practical workforce capability and documentation that supports safer care delivery.
Face-to-face workforce education delivered at your premises or an approved venue. Full day, 9am to 4:30pm. One HIDPA module per session. Melbourne and Victoria based, with national bookings available.
Includes pre-reading, face-to-face education, simulation, case scenarios and education completion record per participant. Deposit required to confirm booking.
Melbourne and Victoria bookings included. Travel costs apply for regional Victoria and interstate, contact us for a quote.
Four modules are available as half day sessions, running 9am to 12:30pm or 1:00pm to 4:30pm: Subcutaneous Injections, Epilepsy & Seizure Support, Complex Wound Care Support and Urinary Catheter Support. Two half day modules can be paired in a single day, reducing venue and travel costs for your team. Contact us to arrange a combined day booking.
Book a dedicated verification day at your premises or an approved venue. Each worker is assessed individually in a 45-minute RN-governed session, back to back across the day. A Clinical Competency Verification Report is issued per worker on the day. Minimum 4 workers.
Volume discount automatically applied at 7+ workers
Melbourne and Victoria bookings included. Travel costs apply for regional Victoria and interstate, contact us for a quote.
Enquire About a Verification Day"We don't just identify governance gaps. We close them through targeted HIDPA education, RN-governed competency verification, and audit-ready evidence. One governed system, end to end."
An NDIS audit does not ask whether you have a policy manual. It asks whether your workforce can demonstrate, with evidence, that they have the clinical knowledge and verified competency to deliver High Intensity supports safely. Most non-conformity findings are not about missing policies. They are about missing evidence.
Unlike generalist governance consultants, Calibre's governance work is led by a Registered Nurse with direct experience delivering HIDPA supports, building workforce competency systems, and navigating NDIS audit. That clinical grounding is what makes the difference between documentation that looks compliant and documentation that holds up.
For providers establishing or formalising their HIDPA governance framework. We map your current system, identify gaps, and build the documentation, competency evidence, and oversight structures your workforce and your auditor need to see.
For providers approaching certification or verification audit. We simulate the audit process, test your evidence, identify your risk exposure, and build a prioritised action plan with the time you have available.
We simulate an actual NDIS audit, asking the same questions your auditor will ask. We produce a written Audit Gap Report with risk ratings so you know exactly where you stand before the auditor walks in.
We map your entire governance system, including who delegates, who signs off, how competency is maintained, and what happens after incidents. The output is a clear governance map for your organisation and your auditor.
We build the evidence folders your auditor actually looks at, competency records, RN delegation documentation, training logs mapped to the NDIS HIDPA Skills Descriptors, and skill sign-off evidence, structured and ready.
Competency matrices aligned to the NDIS HIDPA Skills Descriptors, workforce training plans, and competency systems that create ongoing evidence of workforce capability, not just a record of attendance.
We identify where your organisation is clinically exposed, where workers may be operating beyond their verified scope, where documentation will not hold up under audit scrutiny, and where your highest risk areas sit.
Module 1 policy and procedure manuals, clinical escalation frameworks, clinical practice guidelines, care plans and clinical forms, designed to reflect real-world NDIS practice, not generic templates.
Delivered by a Registered Nurse with NDIS HIDPA expertise, the RN Governance Oversight Model provides structured, recurring governance review, keeping your workforce evidence current, your competency records active, and your organisation audit-ready at any point in the year.
Pricing is tailored to your provider size and review frequency. Contact us to discuss.
All governance and audit readiness work is led by a Registered Nurse with direct NDIS HIDPA clinical experience, and scoped individually to your provider size, registration scope, workforce profile and audit timeline. We begin with a conversation to understand your needs and build the right governance pathway for your organisation.
Discuss Your Governance NeedsFor NDIS providers with ongoing workforce capability needs, the Calibre Pathway Partner Programme provides a structured, recurring clinical education and governance relationship, built around your workforce, your registration scope and your audit cycle. Pathway Partner places are limited. We work with a small number of providers in a structured, ongoing relationship to ensure every partner receives the depth of attention their workforce requires.
Discuss a PartnershipCalibre Clinical Education programs are delivered by senior practising clinicians whose experience spans acute and critical care, emergency care, disability and community health. Every session is grounded in current evidence-based practice, aligned to the NDIS HIDPA Skills Descriptors, and designed to build practical capability that improves participant safety and holds up at audit.
After more than a decade as a Registered Nurse across acute care, critical care and disability, and as the clinical lead of an RN-led NDIS provider, I saw the same gap repeated across the sector. Providers genuinely committed to quality were found non-conformant at audit, not because their workers could not deliver supports safely, but because the competency evidence was never properly built. An online attendance certificate doesn't tell an auditor, or a participant, that a support worker can safely manage a complex bowel care episode or respond to a deteriorating PEG-fed participant.
The governance problem sat underneath. Providers had policies that weren't aligned to current NDIS Practice Standards or HIDPA Skills Descriptors. Clinical escalation frameworks didn't exist or hadn't been reviewed. The documentation infrastructure that should sit beneath a workforce capability system simply wasn't there. Calibre Clinical Education was built on a different belief: that workforce capability has to be demonstrated, not assumed, and that the documentation providers rely on at audit should reflect genuine clinical competency, because participants' safety depends on it.
Whether you need HIDPA workforce education, RN-governed competency verification, clinical governance support or ongoing workforce assurance, Calibre Clinical Education will work with you to build a clinically capable, governance-ready NDIS workforce.
Whether you are planning your first HIDPA Education Day, preparing for an audit, or looking to strengthen your governance systems, get in touch and we will discuss the right approach for your organisation.